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Terms & Conditions

Website owner, the offering, and binding of Terms

This website is owned and operated by Melanie Lowe Hoffman/Climb Counseling Center. These Terms and Conditions (“Terms”) set forth the terms under which you may use our website and services.

This website offers visitors information about therapy services, educational resources, blog content, and information about the professional services offered by Melanie Lowe Hoffman.

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you should not use this website.

Eligibility

In order to use our website and/or receive our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction.

If Melanie Lowe Hoffman provides services to minors, access and participation must be authorized by a parent or legal guardian.

You are not permitted to use this website if doing so would violate any applicable laws or regulations.

Informational Use Only

The information provided on this website is for informational and educational purposes only.

Content on this website does not constitute medical advice, mental health treatment, diagnosis, or a therapeutic relationship unless you have formally entered into a professional agreement with Melanie Lowe Hoffman.

Viewing this website or submitting a contact form does not establish a therapist–client relationship.

If you are experiencing a mental health emergency, please contact:

  • 911

  • 988 Suicide & Crisis Lifeline (U.S.)

  • or your local emergency services

Scheduling and Services

Appointments and therapy services are not scheduled through this website.

This website may provide general information about available services, but all scheduling, intake, consent, and treatment agreements occur through the therapist’s separate booking or intake system.

Any professional services provided will be governed by separate service agreements, intake forms, and informed consent documents provided directly by Melanie Lowe Hoffman.

Fees and Payment

Fees for services are determined and communicated through the therapist’s separate booking or intake system, not through this website.

We reserve the right to modify pricing, services, or availability at any time.

Any payment obligations and policies related to therapy services will be detailed in the client service agreement provided at the time of booking.

Cancellation Policy

Clients are responsible for reviewing and agreeing to the cancellation policy provided during the booking process.

Generally, cancellations may require advance notice. The specific cancellation timeframe (for example, 24 or 48 hours) and any applicable cancellation fees will be outlined in the therapist’s client service agreement.

Melanie Lowe Hoffman should insert the specific cancellation policy here if desired.

Contact Form & Communication

This website includes a contact form that allows users to submit their name, email address, and a short message.

Please note:

  • This form is not a secure or encrypted method of communication.

  • Users should not submit sensitive personal information, medical information, or confidential health information through the website form.

Submitting the contact form does not create a therapist–client relationship.

Intellectual Property

All content on this website—including text, graphics, logos, blog posts, educational materials, images, and design elements—is the intellectual property of Melanie Lowe Hoffman/Climb Counseling Center, unless otherwise stated.

  • Content may not be:

  • copied

  • reproduced

  • republished

  • distributed

  • modified

  • or used for commercial purposes

 

without prior written permission.

Acceptable Use

Users agree not to:

  • misuse the website

  • attempt to gain unauthorized access to the website or its systems

  • transmit harmful or malicious code

  • use the website in violation of applicable laws

Limitation of Liability

To the maximum extent permitted by law, Melanie Lowe Hoffman/Climb Counseling Center, shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website.

We make reasonable efforts to ensure the accuracy of information provided on this website but do not guarantee that the content is free of errors or omissions.

Third-Party Services

This website may use or link to third-party services including but not limited to:

  • Wix (website hosting platform)

  • Google Analytics (website traffic analytics)

These third parties may collect data in accordance with their own privacy policies.

Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated effective date.

Continued use of the website after updates indicates acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of New Jersey, USA.

Any disputes arising from these Terms shall be resolved in the courts located in Lawrenceville, New Jersey.

Contact Information

If you have questions regarding these Terms, please contact:

Email: melanie@leanintotheclimb.com

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